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LOGISTICS

Shipping & Receiving Services

Motor City Harness Medics makes shipping your critical electronics simple and secure. We provide clear instructions for packaging, rapid receiving policies, and real-time intake updates to ensure your electrical systems are back on track with minimal downtime.

Professional Ship In Wire Harness Repair

REQUEST & SERVICE AUTHORIZATION FORM (PDF)

Important Notice

Important: Motor City Harness Medics will inspect every submitted item and provide a written repair estimate. No repair work will begin until the customer has reviewed and approved the written quotation. Please include the completed Repair Request Form inside your shipment to avoid processing delays.

Service Request & Digital Authorization

Motor City Harness Medics streamlines your repair experience with digital forms and secure protocols. Our optimized submission process ensures your critical electrical systems are diagnosed, quoted, and restored with professional precision and minimal administrative delay.

Customer repair request and service authorization form layout
Customer Repair Request & Service Authorization form preview

Step 1

Download the Customer Repair Request & Service Authorization Form (PDF).

Step 2

Complete all required customer, equipment, part, and problem information.

Step 3

Review and sign the Customer Authorization section. Electronic and handwritten signatures are accepted. Printing is optional.

Step 4

Email the completed form to tech@motorcityharnessmedics.com. If you plan to ship an item, you may also include a printed copy inside your package for reference.

Step 5

After reviewing your submission, Motor City Harness Medics will contact you with your Repair Reference Number (if applicable), shipping instructions, and a written repair estimate before any repair work begins.

Next Steps

Once we review your electronic form, we will provide a Repair Reference Number and specific shipping logistics. We will then issue a comprehensive written estimate for your approval before any repair work commences. Printing the form is entirely optional for your own records or if you prefer to include a paper copy with your shipment.

DOWNLOAD

Contact 888-814-7917 or tech@motorcityharnessmedics.com for digital submission help.

Technical Support

PACKAGING & SHIPPING INSTRUCTIONS

• Use a sturdy double-walled shipping box.• Coil wire harnesses loosely and avoid sharp bends.• Add at least 2 inches of protective padding on all sides.• Secure the item so it cannot move inside the box.• Include your Repair Reference Number, if one has been assigned.

Step 1: Download the Customer Repair Request & Service Authorization Form (PDF).

Step 2: Complete all required customer, equipment, part, and problem information.

Step 3: Review and sign the Customer Authorization section. Electronic and handwritten signatures are accepted. Printing is optional.

Step 4: Email the completed form to tech@motorcityharnessmedics.com. If you are shipping an item, you may also include a printed copy inside the package for reference.

Step 5: Securely package and ship your item using the instructions on this page. Motor City Harness Medics will contact you with the next steps after reviewing your submission.

Questions Before Shipping?

Do you need help with your packaging or documentation?  We can also assist with submitting your repair request.

Phone: 888-814-7917

Email: tech@motorcityharnessmedics.com

Important Notice

Important: Motor City Harness Medics will inspect every submitted item and provide a written repair estimate. No repair work will begin until the customer has reviewed and approved the written quotation. Please include the completed Repair Request Form inside your shipment to avoid processing delays.

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